Get in Touch
Contact Us
Have questions about trading? Our multilingual support team is available to assist you 24/7.
Send Us a Message
We’ll route your message to the right team.
Customer Support
Our multilingual support team is ready to assist you with any questions or concerns.
24/7 Support Available
Address
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
USA
GREAT NECK, NEW YORK, 11021
USA
Global Presence
With teams around the world, we provide support in multiple languages and time zones
New York
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
GREAT NECK, NEW YORK, 11021
Trading Hours: 9:30 AM - 4:00 PM EST
San Francisco
301 HOWARD STREET
SAN FRANCISCO, CA 94105
SAN FRANCISCO, CA 94105
Trading Hours: 6:30 AM - 1:00 PM PST
Toronto
199 BAY STREET
TORONTO, ONTARIO, M5L 1E2
TORONTO, ONTARIO, M5L 1E2
Trading Hours: 9:30 AM - 4:00 PM EST
London
1 CANADA SQUARE
CANARY WHARF, LONDON, E14 5AB
CANARY WHARF, LONDON, E14 5AB
Trading Hours: 8:00 AM - 4:30 PM GMT
Frankfurt
MAINZER LANDSTRASSE 50
FRANKFURT, 60325
FRANKFURT, 60325
Trading Hours: 9:00 AM - 5:30 PM CET
Zurich
BAHNHOFSTRASSE 64
ZURICH, 8001
ZURICH, 8001
Trading Hours: 9:00 AM - 5:30 PM CET
Singapore
ONE RAFFLES QUAY
SINGAPORE, 048583
SINGAPORE, 048583
Trading Hours: 9:00 AM - 5:00 PM SGT
Hong Kong
INTERNATIONAL FINANCE CENTRE
CENTRAL, HONG KONG
CENTRAL, HONG KONG
Trading Hours: 9:30 AM - 4:00 PM HKT
Tokyo
MARUNOUCHI BUILDING
CHIYODA-KU, TOKYO, 100-0005
CHIYODA-KU, TOKYO, 100-0005
Trading Hours: 9:00 AM - 3:00 PM JST
Frequently Asked Questions
Find answers to common questions about our services and support
You can contact our customer support team through email, phone, or by filling out the contact form on this page. Our team is available 24/7 to assist you with any questions or concerns.
Our support team typically responds to inquiries within 1-2 hours. For urgent matters, we recommend calling our support line for immediate assistance.
We provide multilingual support including English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese. This ensures clear communication with our global client base.